Frequently Asked Questions
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How do I log in to my site?
First, make sure you have requested Cascade access and completed training by filling out the appropriate forms on SpiderTechNet.
Once you’ve received access to your site, then follow these instructions.
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Can I break the website?
No! Cascade saves a version every time you submit edits to a page. You can always go back and restore a previous version. Here’s how versions work.
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Do I need fancy editing software to add images to my site?
No! You can use a simple tool like Canva to edit most images for your website. Learn more about Editing Images.
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Can I replace an old file on my site with a new one?
Yes, and it’s surprisingly simple. Learn more about editing files.
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How do I edit an accordion?
Accordions are a form of Attached Content, and function slightly differently from a page. Get started by reviewing our guidance for Accordions & Forms.
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I’m getting an error message that says I can’t publish. What do I do?
This message often shows up for accordions and forms. Here’s what to do.
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I want to add a form to my site. What tool should I use?
You may want to consider URPoster Form, but depending on your needs, you might be better off with one of our additional form building tools, like Dynamic Forms or Qualtrics.
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Why am I seeing duplicate events or stories on my site?
This is a common error that occurs if Feedable Content is not deleted properly. Learn more about Feedable Content and follow our instructions for deleting it.
For help with removing duplicate content, fill out our form on SpiderTechNet.
- How do I change the order of my site’s navigation?